Make plan
Tailor-made maintenance solutions for your site and equipment
The professional services
Provide professional services according to your needs
The technical team
Trained technical experts are here to help you
Maintenance data query
Instant online access to your maintenance data
Service is the beginning of cooperation!
Xide has a special after-sales department, equipped with professional customer service personnel and technical support, to deal with various customer feedback, docking installation and maintenance site. From the beginning of the customer call to report the problem, the customer service specialist will follow the whole process until the problem is solved. After-sales staff have good elevator technical foundation and on-site guidance experience, detailed plan, quick response. Strive to provide customers with perfect products and services, so that every customer throughout the country can enjoy high quality, high standard, professional quality service.
Elevator safety three points by manufacturing seven points by installation and maintenance
Xide has a professional and technical level of installation and maintenance team, after professional training, with professional skills, rich experience, in strict accordance with the company's perfect service management system requirements, at any time to provide users with high standards of pre-sale, sale, after-sales service. Xide promises that as long as the customer needs, we will provide you with a satisfactory solution in the shortest time.
Stagnation point service
Parts supply system
24-hour customer service hotline
The technical team
Xide ELEVATOR HAS SET UP AFTER-SALES SERVICE STATIONS in various regions of the developed market, and the company has dispatched senior maintenance teams to maintain the site, forming a sound after-sales service network.
In each after-sales service station, Xide regularly checks the stock of spare parts to ensure that the stock of elevator accessories meets the local maintenance needs.
24 hours online customer service, timely listen to customer needs, for you to solve problems.
Xide has an experienced industry, strong professional ability, high service quality installation, maintenance team, can quickly respond to customer needs, and provide customers with excellent solutions.
Intelligent monitoring
24 hours intelligent monitoring of elevator operation, elevator failure, voice comfort function will start, and automatically generate fault code, push to the maintenance personnel mobile phone timely treatment.
Cloud Data Management
It can realize the collection, transmission and processing of elevator operation data, effectively open up all links of elevator maintenance, and realize the remote monitoring of elevator safety and maintenance management in clusters, such as everyone's supervision, remote supervision, emergency rescue and failure warning, so as to break the information island and realize multiple co-governance.
Preventive maintenance
The system regularly checks the operation of the elevator, analyzes the relevant data, identifies the abnormal situation before the elevator failure in advance, takes preventive maintenance measures in time, eliminates the elevator hidden danger, reduces the elevator failure rate, so as to prevent the failure.
